Refund & Billing Policy
JobCompanion's current billing structure, free plan limits, future premium plan terms, and refund and cancellation policies.
Current Billing Status
JobCompanion is in controlled beta and is currently available at no cost. All registered users have access to the Free plan with the usage limits described below. No credit card is required to sign up.
We will provide advance notice before any paid features are introduced. Existing beta users will receive clear communication about any changes to billing.
Free Plan Limits
The Free plan includes the following monthly usage limits:
- 1 resume analysis per month
- 20 job matches per month
- 5 tracked applications per month
- 3 AI-assisted workflows per month
- 10 saved jobs
Usage limits reset on the first day of each calendar month. Limits are designed to support genuine job seekers while protecting platform resources during beta.
Pro Plan (Coming Soon)
A Pro plan is planned for a future release. It will include higher usage limits and additional features. Planned Pro plan limits include:
- 50 resume analyses per month
- 500 job matches per month
- 100 tracked applications per month
- 50 AI-assisted workflows per month
- 500 saved jobs
- Priority job matching
- Advanced analytics and insights
- Early access to automation features
Paid plans are not currently available. Pricing details will be announced before commercial launch. We will notify existing beta users in advance of any paid plan introduction.
Billing Terms (Future)
When paid plans are introduced, the following terms will apply:
Subscription Billing
- Subscriptions will be billed monthly or annually (annual plans may offer a discount)
- Billing occurs at the start of each billing period
- You will receive an email receipt for each charge
- Prices are listed in USD unless otherwise specified
Payment Methods
- Credit and debit cards (Visa, Mastercard, American Express)
- Additional payment methods may be added at launch
- Payment processing will be enabled when paid subscriptions become available.
Refund Policy
During the current free beta, no payments are processed and no refunds are applicable.
When paid plans are introduced, the following refund policy will apply:
- Monthly subscriptions: No refunds for partial months. You may cancel at any time and retain access until the end of the current billing period.
- Annual subscriptions: Refunds may be available within 14 days of initial purchase if you have not used the plan features. Contact us to request a refund.
- Refunds will not be issued for accounts suspended due to Terms of Service violations.
- Refunds for technical issues preventing platform access will be evaluated on a case-by-case basis.
To request a refund, contact us at billing@jobcompanion.app with your account email and reason for the request.
Cancellation Policy
You may cancel your subscription at any time:
- Cancellation takes effect at the end of the current billing period
- You retain access to Pro features until the period ends
- After cancellation, your account reverts to the Free plan
- Your data is retained for 30 days after cancellation before being subject to standard retention policies
- You can resubscribe at any time
Cancellation instructions will be available in your account Settings page when paid plans are active.
Billing Disputes
If you believe you have been charged incorrectly, contact us within 30 days of the charge at billing@jobcompanion.app. Include:
- Your account email address
- The date and amount of the disputed charge
- A description of the issue
We will investigate and respond within 5 business days. If a billing error is confirmed, we will issue a correction or refund promptly.